Support
Email support@vegalabs.co.uk with your question. If it's about a purchase, include the device you use (iPhone or Android).
Common questions
How do I restore my purchase on a new phone?
Sign in with the same Apple, Google or email account, then go to Me → Restore purchases.
How do I cancel my monthly plan?
On iPhone: Settings → your name → Subscriptions. On Android: Google Play → Payments & subscriptions → Subscriptions. You keep access until the end of the paid period.
Can I get a refund?
Payments are handled by Apple and Google. Request a refund at reportaproblem.apple.com or through Google Play's order history.
A video won't play
Check your connection, then close and reopen the episode. Video links expire after a few hours for security, and reopening gets a fresh one. You can switch to Read in the meantime.
Is this the official test app?
No. It's an independent study aid, not affiliated with the Home Office. Book the real test on GOV.UK.
I found a mistake in a question
Email us the question text and we'll fix it quickly.