Delete your account
Delete in the app (fastest)
- Open the app and go to the Me tab.
- Tap Delete account and data.
- Confirm. Your account, study progress, answers and setup answers are deleted immediately.
Delete without the app
Email support@vegalabs.co.uk from the address linked to your account, with the subject "Delete my account". We'll delete it within 30 days and confirm by email.
What is deleted, and what is kept
- Deleted: your sign-in, profile, setup answers, test date, episode progress, quiz answers, scores and streak history.
- Kept: records of purchases that we must keep for tax and accounting (up to 6 years). Service-provider logs expire within 30 days.
Deleting your account does not cancel a subscription. Cancel it in your App Store or Google Play account first.